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Head of Operations

REMOTE

Overview:

We believe that emotional intelligence is a key human competency and we should train it like our physical bodies no matter how mentally fit we currently are. We can always be more aware, resilient and intelligent than we are now.

As the Head of Operations at Mindletic, you will be at the forefront of our mission to anticipate and mitigate costly destructive behaviour patterns.

What we offer

  • Join the mission: to help others train their EQ the same way we train our bodies no matter how fit we currently are 🌱
  • REMOTE: we believe that the quality of one’s work does not depend on what type of food they eat in the evenings – šaltibarščiai or Italian pizza
  • Co-ownership of Mindletic (we aim to build this together with you as shareholders so offer company shares)
  • Innovate fast, grow together, own the part you’re passionate about, and execute in the most creative ways
  • Passionate team with various experiences in the past (check our LinkedIn!) 
  • Fast personal & professional growth in dynamic startup environment
  • Variety and ever-changing challenges guaranteed
  • Flexible working hours 
  • Focus on opportunities over obstacles, curiosity, ambition and scalable growth 🌱
  • Compensation range 1600 – 3300 EUR (netto) + stock options gross 

WHAT YOU WILL DO

  • Lead and grow (as we grow) our operations team, overseeing people, planning & managing operations budget based on best ROI, own main success metrics (~20% of total time).
  • Create value to our b2b clients by serving as a dedicated customer relationship manager and organizational wellbeing consultant, managing the entire customer lifecycle, from onboarding to engagement & (re)activation. 
  • Managing operational tasks such as invoicing, legal matters, and accounting to ensure smooth business operations.
  • Proactively drive and manage customer engagement activities, including monthly mental health events and the development of most valuable products and services.
  • Supervise the Mindletic marketplace community, handling full cycle. 
  • Manage research (focus group or testing ideas).
  • Provide input to future product development.

WHAT WE ARE LOOKING FOR

  • Fluent in English and Lithuanian. 
  • Interest and care for science backed EQ & mental health is a must 
  • Previous experience in budget management, leadership & operations
  • YES attitude towards unknown and daily new challenges (we’re very dynamic as startups are!)
  • Ownership mentality with a data-driven mindset
  • Passion for establishing and nurturing long-term partnerships
  • Excellent communication skills in English & Lithuanian (written and spoken) 
  • Previous experience in HR/mental health/psychology/education is a huge plus
  • Previous remote work & partnership management experience is a plus

If you are passionate about contributing to our mission, possess strong operations skills, and have the desire to make a positive impact on mental health, we encourage you to apply for the Head of Operations position at Mindletic.

Note: This is a remote position. To apply, please submit your application through the provided application link.